Frazzle Dazzle may change this policy from time to time by updating this page – please check back to time to ensure that you are happy with any changes.
WHAT WE COLLECT
When you order from us we may collect the following information:
• Postal Address
• Email Address
• Contact Phone Number (if provided)
• Purchase Information
We do not store credit card details nor do we share them with any third parties.
Our company is hosted on the wordpress.com platform. WordPress.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wordpress.com’s data storage, databases and the general wordpress.com applications. They store your data on secure servers behind a firewall.
You may also contact us via our ‘Contact Us’ page, where we will collect your name and email address and so that we can reply to your enquiry.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to fulfil your order, understand your needs, provide you with a better service and for our internal record keeping. We respect your privacy and do not share your data with any other companies, except from:
• Your name and delivery address is given to the shipping company in order to dispatch your order.
• All payments are processed via Paypal or Bank Transfer – We do not have access to your credit card or bank details.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data will be stored on our secure servers in the UK.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies are used to store your shopping basket information and to collect anonymous information about how people use the site in order to improve the service (using a service operated by Google).
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
CONTROLLING YOUR PERSONAL INFORMATION
Frazzle Dazzle will NEVER sell your data. We would only pass on your personal information to third parties if we are required by law to do so. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us or emailing firstname.lastname@example.org
You may request details of personal information which we hold about you. We would need from you sufficient information in order to find your details (order number, date of order, name etc). If you would like a copy of the information held on you please email us at. Except in exceptional circumstances (like where I am required to store data for legal reasons) I will delete your personal information upon request.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Policy updated: 7th June 2020