All of our products are hand crafted with superior attention to detail from the highest quality supplies.
We try to be as informative as possible in our product descriptions, however, if you have any further questions please do not hesitate to contact us at firstname.lastname@example.org or alternatively use the contact form on the website.
As all of our products are handmade, there may be some slight variations in product design. Photographs are for illustration purposes only.
Please note that the colours you see will depend on your own monitor and we cannot guarantee that your monitor’s display will be completely accurate. At times there can also be slight differences in dye batches of fabrics.
Frazzle Dazzle reserve the right to amend prices or to update product information at any time without prior notice.
When will I receive my order?
Our order processing time (time from when the order is placed to when it ships out) usually takes around 1 -7 working business days assuming we have all the supplies available to complete your order. Sometimes supplies need to be ordered in, so please allow extra time for this – we will let you know if this is the case.
Hair Clips and Headbands are not intended to be worn by babies or small children without adult supervision at ALL times.
Frazzle Dazzle recommends that you remove your child’s hair accessories before they go to sleep and in the car seat when they are out of your reach. Our products may contain small parts and could potentially become a choking hazard. Frazzle Dazzle hair accessories are entirely for use at your own risk.
All orders are beautifully packaged, usually in a box to ensure no damage is caused during transit.
All orders are sent via Royal Mail with proof of postage obtained. International orders are shipped via Royal Mail International Standard as this is not a trackable service, proof of postage is obtained. If you wish to have your item sent tracked and signed please ensure you select this option at checkout.
UK Customers – We will ship your items using Royal Mail 1st class mail. It typically takes 1 – 2 business days.
Ireland Customers – We ship all items using Royal Mail 1st class mail. It typically takes 1 – 2 business days.
European and Rest of World customers – We use Royal Mail International Standard Mail. It generally takes 3 – 5 business days delivery for European customers and 6 – 9 business days for customers in the rest of the world.
All our delivery times are estimates and we cannot be held responsible for delays caused. Very occasionally, unavoidable factors can delay a parcel (bad weather or postal strikes, for example). We do ask for your patience if this happens – we’ll be doing our best to sort it out for you.
Please be aware that you are responsible for any import fees, duties, declared value fees or taxes based on your individual countries’ specific import laws. By purchasing you are agreeing to these terms.
Frazzle Dazzle provides a 100% quality guarantee on all our products. If for some reason you are not satisfied with your purchase, we offer a 7-day return policy. To be eligible for a return, within the 7 day time period, your item must be unused and in the same condition that you received it, including original packaging. Please contact us at email@example.com within 7 days of receipt of goods to advise us that you wish to return the items. In your email request for a return please include the following information.
1. Order number
2. Title and description of the product being returned
3. Reason for return
4. The name and email address you ordered under
Customers are responsible for shipping charges for all returns. If you wish to return items for exchange, please be aware that new shipping charges will apply.
For refunds or exchanges on regular priced items, our policy lasts 7 days after the delivery date. After the 7 day period has passed, we can offer store credit for your return of unused regular priced items. Unfortunately, we cannot offer you a refund or exchange after 30 days post-purchase.
Refunds will not be given if an order is not received in time for purpose if it has been posted within standard processing times.
Additional non-returnable items:
Sale items are final sale and cannot be refunded or exchanged.
Frazzle Dazzle accepts all major credit or debit cards through Paypal Services. Please note that it is not necessary to have a PayPal account in order to make a purchase. There is a ‘pay with card’ option at PayPal checkout.
No personal details are held.
Can I make changes to my order after is has been placed?
We try our best to accommodate modifications to orders. We can also add to orders if they have not been started and combine postage. Please contact before placing further orders for information on this. Please be aware that adding items may not always be possible and can delay your order. Unfortunately, we are unable to cancel or modify orders once the order has been shipped.
Our super soft nylon headbands are ‘one size fits all’ and therefore do not require a size. They are suitable from birth to adult.
Clip and bow sizes will be noted in the product description. All clips will be made for the right side unless stated otherwise – If you would prefer a left sided clip, please get in touch.
This website and all of its content and images are the copyright of Frazzle Dazzle and all rights are reserved.
We reserve the right to use all suggestions, reviews, images, or other content submitted by users to the Frazzle Dazzle website or our social media.
Frazzle Dazzle enforces its intellectual-property rights to the fullest extent of the law. No material from this site may be copied or reproduced in any way. Our policy is to bring legal action against those who illegally copy our ideas, content, and images so that we can always protect our brand.
By purchasing from this website, you certify and agree that you are authorised to make these purchases and that you are authorised to use whatever financial method is being used for payment. Frazzle Dazzle website accepts no liability whatsoever for any purchases made contrary to this agreement.